TERMS OF USE AGREEMENT
General Terms of Use of the Site, General Rules and Legal Responsibilities
It is recommended that the User Agreement containing the terms, rules, and legal responsibilities stated below be read before using helloornate.com (“Site”).
The subject of these Terms of Use (hereinafter referred to as the “Agreement”) is to determine the membership conditions required to benefit from the website helloornate.com and the portals and all services contained therein (hereinafter you will be referred to as the “User” or “Member”).
If the stated terms are not suitable for you, please do not use helloornate.com.
By using the Site and filling out the form containing your personal information, you are deemed to have accepted the terms written on these pages.
The web pages on our Site and all pages linked thereto are the property of OZKOZ Pharma Kozmetik Limited Şirketi ve Tic. A.Ş. (“Company”) located at helloornate.com and are operated by it.
By using all services offered on the Site, Users accept that they are subject to the terms below; that they have the legal capacity, authority, and right to enter into a contract under the laws to which they are subject; that they are over the age of 18; that they have read and understood this Agreement; and that they agree to be bound by its terms.
Terms of Use and Security Rules
helloornate.com is open to all members.
Unless otherwise stated, the services provided on the Site are free of charge.
In the cases listed below, site management may prevent the user from using the Site and reserves its legal rights against individuals involved in such actions:
1.a. Recording false, irregular, incomplete, or misleading information on the Site, or content that violates public morality or the laws of the Republic of Türkiye.
1.b. Unauthorized partial or complete copying of Site content.
1.c. The User is solely responsible for any damage arising from sharing usernames, passwords, or usage rights provided to or determined by the User with third parties. Likewise, the User may not use another person’s IP address, email address, or username, nor access or use other users’ private information without authorization. The User accepts all legal and criminal liabilities arising from such actions.
1.d. Using or attempting to use software or activities that threaten Site security, disrupt the operation of the Site or its software, or access, delete, or alter information.
Responsibilities
2.a. Information of users visiting helloornate.com (visit duration, time, viewed pages) is tracked in order to provide better service.
2.b. After filling in the required registration fields and confirming their email address, the user may begin using helloornate.com by entering their email address and password, provided they comply with this Agreement.
2.c. While using helloornate.com and its services, the User agrees to comply with the Turkish Penal Code, Turkish Commercial Code, Law on Intellectual and Artistic Works, relevant trademark and patent protection legislation, Code of Obligations, other applicable legislation, and all announcements and notifications published by helloornate.com. All legal, criminal, and financial responsibility arising from violations belongs to the User.
2.d. If it is determined that the User violates obligations under this Agreement or general rules published on helloornate.com, the User’s access to helloornate.com may be suspended temporarily or permanently, and/or their account may be terminated.
2.e. The User may not prevent or hinder other users from using helloornate.com, overload or lock servers/databases with automated programs, or engage in fraudulent attempts. Otherwise, their membership will be terminated and they accept all resulting legal and criminal liability.
2.g. The User may not remove or alter copyright, trademark, or intellectual property notices from any copied or printed materials obtained from helloornate.com.
2.h. Membership cancellation and account deletion can be performed by the user via helloornate.com. Users accept that this action is irreversible.
2.j. Relationships between site users or with third parties are the responsibility of the individuals involved.
2.m. Certain sections of the Site may have specific rules. Users of these sections are deemed to have accepted such rules in advance.
2.n. For information on measures taken to protect personal data and privacy, please review the “Privacy Policy” and “Information Notice”.
2.o. The User accepts and undertakes that payment information used for purchases on the Site (credit card, GSM number, etc.) is accurate and that all legal and criminal responsibility belongs to them.
Termination of the Agreement
3.a. This Agreement remains in force until the User cancels their membership or the Company terminates it. The Company may terminate the Agreement unilaterally if the User violates any provision.
3.b. If the Company detects a violation, it will notify the User and request correction. If not corrected within 24 hours, the Company may suspend services in whole or in part.
3.c. The Company may immediately suspend services if it reasonably believes that:
(a) usage negatively affects services, customers, or Company infrastructure;
(b) unauthorized third-party access is suspected;
(c) suspension is required to comply with applicable law.
Suspension will be lifted once conditions are resolved, and reasons will be communicated where legally permitted.
Privacy
The Company attaches importance to personal data security and takes necessary precautions. By using the Site, Users accept and undertake to comply with these privacy provisions.
User information will not be used outside the purposes stated in this Agreement nor shared with third parties. The Company will not sell or permit misuse of personal data under any circumstances.
The Company may record IP addresses and social network account information to diagnose system issues and collect demographic data.
Data may be used anonymously for statistical analysis, permitted marketing, database creation, and market research. The Company is not responsible for privacy practices of third-party sites accessed via links or advertisements.
User information may be disclosed if required by law, contractual obligations, legal investigations, or to protect rights and security.
The Company undertakes to keep confidential information strictly private and to take all necessary measures to prevent unauthorized disclosure.
Survey data collected on the Site may be used for marketing, analysis, and database creation.
The Company may amend this privacy notice at any time by publishing it on the Site, and changes become effective upon publication.
Force Majeure
Neither party shall be liable for failure to perform obligations due to force majeure events such as natural disasters, war, riots, strikes, epidemics, infrastructure failures, or power outages. Obligations are suspended during such events.
Severability
If any provision of this Agreement is deemed invalid, the remaining provisions remain in force.
Amendments
The Company may change services or Agreement terms at any time. Changes take effect upon publication. Continued use constitutes acceptance.
Evidence Agreement
In disputes, Company records, logs, computer records, and fax records shall constitute evidence under Turkish Civil Procedure Law No. 6100, and the User agrees not to object.
Notices
9.a. The User’s registered email address is deemed the legal notification address.
9.b. Changes to email addresses must be notified within 3 days; otherwise, notifications sent to old addresses are deemed valid.
9.c. Notifications sent by helloornate.com are deemed received one day after sending.
The User declares that they have read, understood, accepted all provisions, and confirmed the accuracy of their information.
Governing Law and Jurisdiction
All disputes arising from this Agreement shall be subject to the jurisdiction of Istanbul Anatolian Courts and Enforcement Offices.
By registering as a member, the User confirms acceptance of all terms. This Agreement enters into force upon membership registration.